Our journey to create better customer conversations
In less than 5 years, and with a clear mission to optimize and improve customer conversations, we have succeeded in developing a speech recognizer that unlocks customer insights, improves customer service, optimizes win rates, ensures quality, and provides effective coaching and onboarding.
After launching in 2020, we have achieved a Word Error Rate that outperforms Google’s Danish speech recognizer with 48% fewer errors. In addition, we embrace all major industries, and integrate to more than 13 different dialer systems.
We specialise in creating value
We are more than just software designers driven by tech interests. What drives us is creating value and streamlining manual processes.
Dive into what we can do for you and help us become even stronger.
We know that good customer service is one of the most important parameters for creating loyal customers in a competitive field.
We get a rush when our customers realize the potential with Capturi and increase their NPS score, get happier customers and provide the customer better experiences through optimized self-service solutions.
Learn more about how we can help you streamline your customer service team here.
We know how fundamental the sales department is to the company’s continued growth. That is why it is important that all sales tools are easy to use.
Our goal is to make sales processes easier, increase success rates, and give sales teams insight into what their best sales reps are doing right.
Learn more about how we can help you streamline your sales department here.
Meet the staff
Tue M. Berg
Head of CS
Student Business Analyst
Jacob E. Opstrup
Head of Sales
Ole V. Davidsen
Kathrine R. Hansen
Student Marketing Associate
Peter W. Kondrup
Senior Account Manager