Do you have 45 minutes?
Join us for a live tour and dive into how you can use your own data to create valuable and company-specific insights and get to know your team and your customers even better.
We offer insights on the following use cases:
Voice of the Customer
Identify your customers’ most frequently asked questions, needs and objections.
Voice of the Agent
Gain valuable insights into how your team creates optimal customer experiences and replicate best practices across the team.
Coaching and Onboarding
Save valuable time onboarding new employees and improve your current team with fast, specific and effective feedback to individual employees. With a library of your team’s best practices, you’ll have solutions right at hand.
Ensure quality and documentation, and be sure your team knows what to say.